Our Architects
Our team of architects at OCA Consulting Group are passionate about partnering with leaders to co-create strategies that bring their mission and vision to life.
With a deep belief in emotionally intelligent, collaborative leadership, we help cultivate high-reliability teams that drive meaningful impact—from stronger organizational performance to healthier patients and communities.
Lead Architect
Dr. Crystal Morris
Dr. Crystal Morris is a leadership strategist with nearly two decades of experience helping organizations move from well-intended initiatives to sustained, measurable change. Crystal specializes in translating values into everyday behaviors, systems, and leadership practices that build trust, accountability, and engagement. She is known for her direct, grounded approach and her ability to help leaders name what is not working, align stakeholders, and drive results that stick.
Crystal holds a Doctorate of Healthcare Administration from Virginia University of Lynchburg and a Master of Science in Counseling Studies from Capella University. She holds a Project Management Professional (PMP) certification from the Project Management Institute (PMI), is a certified Leadership Challenge practitioner, and a Certified Partner with the Predictive Index. Her credentials also include Professional Diversity Coaching, Emotional Intelligence, Trauma- and Resilience-Informed Practices, Workplace Health and Wellness, and Inclusive Behavior Inventory assessment.
Talent Optimization Coach
Heather Reaume
Heather is a dedicated Talent Optimization Coach passionate about building and sustaining high-performing teams. As a certified Predictive Index Facilitator, she excels in aligning people strategy with business strategy using Predictive Index assessments. Heather is excited to embark on this journey with each client, bringing talent optimization to life within organizations.
Emotional Intelligence Practitioner
Shelley Boyd Davis
Shelley is dedicated to inspiring transformation and growth through coaching. Her methodology centers on the profound power of emotional intelligence as the cornerstone for personal and professional development. By embracing these principles, Shelley guides individuals to foster self-awareness, empathy, and resilience. She is a Certified EQ-i 2.0 Practitioner, a Certified Association Executive (CAE), and a Certified Life Coach (CLC).
HR Optmization Specialist
Lucy Welsing
Lucy is dedicated to helping organizations strengthen and optimize their HR operations. Her approach focuses on building efficient, compliant, and people-centered HR systems that support both business objectives and employee success. By streamlining processes and aligning HR practices with organizational needs, Lucy helps teams operate more effectively and sustainably. She holds a Master’s degree and is SHRM-CP certified.
Operations Manager
Daisy Mworia
Daisy is the Operations Manager at OCA Consulting Group, ensuring the organization runs effectively. She partners with clients to coordinate services, managing projects efficiently to achieve desired outcomes.